Traders beware: Ombud knows best

05 Feb 2023

Riana De Lange

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According to the ombud, it was the wording of the advertisement – “dressing table with a mirror”, instead of “dressing table and a mirror” – that swung the case in Pretorius’ favour.

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This happened to Jessica Pretorius, a minister’s wife from Rustenburg. Puzzled and angry, she consulted the consumer goods and services ombud, who ultimately ruled in her favour.

Pretorius says she ordered the dressing table online as a birthday gift to herself. She and her husband already have a bed made in the same style.

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