On my radar | All the lonely people

07 Nov 2021

Dion Chang

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It’s time to reignite our empathy chips and re-learn social etiquette.

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Customers who opted for the “kletskassa” would not be rushed and cashiers were trained, not only to recognise signs of loneliness, but to make time for a friendly chat.

This little initiative is a bellwether of a surge of loneliness around the world, with the global Covid-19 lockdowns amplifying this sense of isolation.

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