Share

'You have lung cancer': UK patients told in Christmas message error

accreditation
0:00
play article
Subscribers can listen to this article
The medical centre where Askern Medical Practice is situated. Google© Streetview, Google Maps, taken 2009, accessed 2022.
The medical centre where Askern Medical Practice is situated. Google© Streetview, Google Maps, taken 2009, accessed 2022.

A doctors' surgery in England has apologised after sending patients a text telling them they had advanced lung cancer instead of wishing them a merry Christmas, reports said Thursday.

"Diagnosis - Aggressive lung cancer with metastases. Thanks," read the misfired text received by a number of patients.

It added that one of the surgery's doctors had asked for them to be given a form for people with terminal illness.

That was followed just over 20 minutes later by an apology from the Askern Medical Practice, near Doncaster, South Yorkshire.

"Please accept out sincere apologies for the previous text message sent. This has been sent in error," it said.

It added:

"Our message to you should have read. We wish you a very merry Christmas and a Happy New Year."

It was not clear how many people received the botched message which was sent out just before Christmas.

One recipient, property developer Chris Reed, 57, had been waiting for lung cancer test results.

He told The Sun daily his partner burst into tears when the text arrived.

Reed tried to ring the surgery but found the lines jammed before rushing there and being reassured by a doctor that his results were in fact negative.

The surgery was not immediately available for comment.



We live in a world where facts and fiction get blurred
Who we choose to trust can have a profound impact on our lives. Join thousands of devoted South Africans who look to News24 to bring them news they can trust every day. As we celebrate 25 years, become a News24 subscriber as we strive to keep you informed, inspired and empowered.
Join News24 today
heading
description
username
Show Comments ()
Voting Booth
Should the Proteas pick Faf du Plessis for the T20 World Cup in West Indies and the United States in June?
Please select an option Oops! Something went wrong, please try again later.
Results
Yes! Faf still has a lot to give ...
68% - 1456 votes
No! It's time to move on ...
32% - 674 votes
Vote
Rand - Dollar
18.71
+0.5%
Rand - Pound
23.46
+0.0%
Rand - Euro
20.05
+0.2%
Rand - Aus dollar
12.29
-0.2%
Rand - Yen
0.12
-0.6%
Platinum
943.20
+2.1%
Palladium
957.00
-0.2%
Gold
2,338.63
+0.0%
Silver
27.36
+0.6%
Brent Crude
89.50
+0.6%
Top 40
70,298
+1.4%
All Share
76,345
+1.3%
Resource 10
63,440
+1.7%
Industrial 25
104,803
+0.9%
Financial 15
16,435
+1.7%
All JSE data delayed by at least 15 minutes Iress logo
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.

LEARN MORE