Inside SA’s first smart hotel where robots greet guests, carry bags and even deliver room service

12 Jan 2021

Lesego Seokwang

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Hotel Sky has been transformed from a law-firm office to a six-storey smart hotel with modern finishes (Photo: Supplied)

The sound of piano playing wafts through the hotel. Tropical art installations hang in the modern foyer and bold LED crystal chandeliers are lit throughout the building.

At the check-in desk an electronic employee arrives to escort you to your room and help with your luggage.

Thanks to artificial intelligence (AI), the robots are also able to answer any questions about the hotel and surrounding areas.

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