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Karin Lourens of Pretoria writes: How do I get stains caused by a small metal tray, in which I display my perfume collection, off my quartz countertop? The top isn’t one of the well-known brands; I bought it from a company specialising in tombstones. What do I do?
Stephanie Forbes, national manager of the Kitchen Specialists Association (KSA) in South Africa, replies: I’ve consulted with several of the KSA’s big stone importers and some of our stone fabricators, and they believe this is a rust stain. Rust is one of the most difficult marks to get off quartz surfacing.
When purchasing quartz surfacing, it’s important to know where it comes from and the quality and warranty behind it. When you don’t know the origins of the material and it’s not a known, reputable brand, there is no guarantee that it’s as non-porous or stain-resistant as mainstream brands. Porosity and stain-resistance are dependent on how the stone is made; how much stone product has been used versus resin.
